G2 Vendor Directory

Zoho Assist vs. GoToMyPC

A side-by-side comparison based on G2 review data.

MetricZoho Assist

by Zoho

GoToMyPC

by GoTo

Overall rating4.74.3
Review count754238
Ease of use9.49.1
Ease of setup9.49.2
Quality of support9.18.6
Meets requirements9.49.0
NPS79.34336553.164557
Small Business71.4%71.2%
Mid-Market23.2%23.2%
Enterprise5.4%5.6%
Total page views3,087464
Total LLM citations19,4001,547

Zoho Assist

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.

Pros

  • Ease of Use
  • Remote Access
  • Remote Support
  • Easy Setup
  • Reliability
  • Easy Access

GoToMyPC

GoToMyPC is a remote desktop access software that allows users to connect to and control Mac and PC computers from any internet-connected device. The platform supports remote access to files, applications, and desktops through web browsers and mobile apps. Key features include file transfer, remote printing, multi-monitor support, guest access, and 256-bit AES encryption with multi-factor.

Pros

  • Ease of Use
  • Remote Access
  • Easy to Access
  • Remote Control
  • Reliability
  • Easy Setup