GoToMyPC
Reviews
Star rating
Rank in Remote Desktop
Pros and cons
Pros
- Ease of Use
- Remote Access
- Easy to Access
- Remote Control
- Reliability
- Easy Setup
Cons
- Expensive
- Remote Access Issues
- Pricing Issues
- Slow Performance
- Login Issues
- Authentication Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 71.2% |
| Mid-Market | 23.2% |
| Enterprise | 5.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 5 | 4.6 |
| 2025 Q1 | 5 | 4.7 |
| 2025 Q2 | 7 | 4.3 |
| 2025 Q3 | 4 | 4.0 |
| 2025 Q4 | 9 | 4.7 |
| 2026 Q1 | 6 | 4.6 |
| 2026 Q2 | 4 | 4.1 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Rock-Solid Reliability That Works Anywhere
“The most important thing for a small business owner is that it works from anywhere in the world and I have no worries about it being up or down - it just always performs. The reliability and no nonsense attitude is the greatest asset.”
Excellent Multi-Monitor Remote Support Equipped with Very Reliable Command Prompt Utility
“I like that it has amazing support for a wide variety of devices across computers and mobile devices consistently delivering multi-monitor remote support and finally it allows me to specify privileges on both ends for technicians and users.”
Reliable Unattended Remote Control to Easily Troubleshoot Network Hitches and Run Commands
“The tool supports fast, secure and smooth remote access with reliable screen sharing that helps to quickly and conveniently access devices remotely for purposes of configuration and troubleshooting.”