Zoho Assist vs. FixMe.IT
A side-by-side comparison based on G2 review data.
| Metric | Zoho Assist | FixMe.IT |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 754 | 221 |
| Ease of use | 9.4 | 9.7 |
| Ease of setup | 9.4 | 9.6 |
| Quality of support | 9.1 | 9.5 |
| Meets requirements | 9.4 | 9.2 |
| NPS | 79.343365 | 82.272727 |
| Small Business | 71.4% | 66.1% |
| Mid-Market | 23.2% | 31.7% |
| Enterprise | 5.4% | 2.3% |
| Total page views | 3,087 | 80 |
| Total LLM citations | 19,400 | 126 |
Zoho Assist
Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.
- Ease of Use
- Remote Access
- Remote Support
- Easy Setup
- Reliability
- Easy Access
FixMe.IT
FixMe.IT is a fast and easy-to-use remote support application built for delivering on-demand and unattended technical assistance to clients located anywhere in the world — including reliable compatibility with legacy environments such as Windows XP. Starting at just $32.50 per month per seat, FixMe.IT allows you to provide unlimited on-demand support and manage up to 200 unattended machines.