Zoho Assist vs. Apple Remote Desktop
A side-by-side comparison based on G2 review data.
| Metric | Zoho Assist | Apple Remote Desktop |
|---|---|---|
| Overall rating | 4.7 | 4.3 |
| Review count | 754 | 53 |
| Ease of use | 9.4 | 8.8 |
| Ease of setup | 9.4 | 8.4 |
| Quality of support | 9.1 | 8.3 |
| Meets requirements | 9.4 | 8.6 |
| NPS | 79.343365 | 45.283019 |
| Small Business | 71.4% | 35.8% |
| Mid-Market | 23.2% | 30.2% |
| Enterprise | 5.4% | 34.0% |
| Total page views | 3,087 | 129 |
| Total LLM citations | 19,400 | 1,214 |
Zoho Assist
Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.
- Ease of Use
- Remote Access
- Remote Support
- Easy Setup
- Reliability
- Easy Access
Apple Remote Desktop
Apple Remote Desktop (ARD) is a comprehensive remote management software developed by Apple Inc., designed to facilitate the administration of Mac computers over a network. First introduced in 2002, ARD enables system administrators and educators to efficiently control, monitor, and manage multiple Mac systems from a central location. This tool is particularly beneficial in environments such as educational institutions and businesses, where managing numerous devices is essential.
- Ease of Use
- File Transfer