ZigZag vs. Narvar
A side-by-side comparison based on G2 review data.
| Metric | ZigZag | Narvar |
|---|---|---|
| Overall rating | 4.6 | 4.2 |
| Review count | 16 | 198 |
| Ease of use | 8.9 | 8.5 |
| Ease of setup | 9.6 | 8.0 |
| Quality of support | 8.8 | 8.5 |
| Meets requirements | 9.0 | 8.7 |
| NPS | 75 | 42.929293 |
| Small Business | 31.3% | 26.9% |
| Mid-Market | 37.5% | 45.7% |
| Enterprise | 31.3% | 27.4% |
| Total page views | 113 | 3,227 |
| Total LLM citations | 391 | 7,251 |
ZigZag
ZigZag is a market-leading global returns solution provider. Smarter returns for retailers, customers and the planet! Through our intelligent returns platform and our global carrier network, we provide personalised returns solutions for your customers, using our vast experience and unrivalled customer service. - £2 Billions worth of refunds processed in 2023 - 1,500+ carrier services - 500,000+ drop-off locations - 170+ countries With 9 years experience in the return industry we are trusted by some of the UK's leading retailers like New Look, Selfridges, Yours Clothing and anymore!
- Ease of Use
- Returns Management
- Helpful
- Customer Experience
- Customer Satisfaction
- Integrations
Narvar
Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth.
- Customer Experience
- Ease of Use
- Tracking
- Tracking Efficiency
- Customization
- Customer Support