G2 Vendor Directory

Zadarma Cloud PBX vs. Zoom Phone

A side-by-side comparison based on G2 review data.

MetricZadarma Cloud PBX

by Zadarma

Zoom Phone

by Zoom

Overall rating4.54.6
Review count312,683
Ease of use9.09.4
Ease of setup8.69.2
Quality of support7.78.9
Meets requirements8.09.4
NPS70.96774276.928896
Small Business83.9%51.8%
Mid-Market16.1%33.4%
Enterprise0.0%14.9%
Total page views1,1273,417
Total LLM citations3,35217,676

Zadarma Cloud PBX

Zadarma provides a comprehensive voice telecommunication solution for companies of all sizes. From virtual numbers in over 110 countries and free Cloud PBX to free CRM, AI voice agent, Call Tracking and various website widgets - you can fully establish your business phone system in a matter of a few minutes and at attractive rates.

Pros

  • Business Tools
  • Easy Integration
  • Simple
  • Reliability
  • Easy Setup
  • Ease of Use

Zoom Phone

The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Easy Communication
  • Video Quality
  • Features