G2 Vendor Directory

Zadarma Cloud PBX vs. Avaya Unified Communications

A side-by-side comparison based on G2 review data.

MetricZadarma Cloud PBX

by Zadarma

Avaya Unified Communications

by Avaya

Overall rating4.54.2
Review count3142
Ease of use9.08.9
Ease of setup8.68.1
Quality of support7.78.7
Meets requirements8.09.2
NPS70.96774244.736842
Small Business83.9%16.7%
Mid-Market16.1%23.8%
Enterprise0.0%59.5%
Total page views1,127406
Total LLM citations3,352728

Zadarma Cloud PBX

Zadarma provides a comprehensive voice telecommunication solution for companies of all sizes. From virtual numbers in over 110 countries and free Cloud PBX to free CRM, AI voice agent, Call Tracking and various website widgets - you can fully establish your business phone system in a matter of a few minutes and at attractive rates.

Pros

  • Business Tools
  • Easy Integration
  • Simple
  • Reliability
  • Easy Setup
  • Ease of Use

Avaya Unified Communications

Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.

Pros

  • Ease of Use
  • Video Conferencing
  • Instant Messaging
  • Remote Work
  • VoIP Services
  • Easy Integration