G2 Vendor Directory

Ytel vs. GoTo Connect

A side-by-side comparison based on G2 review data.

MetricYtel

by Sharpen Technologies

GoTo Connect

by GoTo

Overall rating4.54.4
Review count171,422
Ease of use9.69.1
Ease of setup9.58.9
Quality of support9.69.0
Meets requirements9.59.2
NPS62.565.425913
Small Business58.8%70.8%
Mid-Market29.4%24.6%
Enterprise11.8%4.6%
Total page views992,301
Total LLM citations9212,252

Ytel

Efficiently contact leads and increase answer rates with Ytel's sales dialer software, Branded Caller ID, embeddable webphone, and workflows. Easily add call and text functionality into your CRM with Ytel's embeddable webphone. Omnichannel Communication. Built for Business. Programmable SMS. 100% Cloud Based and rated #1 in support for 2022.

Pros

  • Ease of Use
  • Customer Support
  • Implementation Ease
  • Efficiency

GoTo Connect

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Easy Setup
  • Features
  • User Interface