Xurrent ITSM vs. Kaseya VSA
A side-by-side comparison based on G2 review data.
| Metric | Xurrent ITSM | Kaseya VSA |
|---|---|---|
| Overall rating | 4.6 | 4.0 |
| Review count | 87 | 327 |
| Ease of use | 9.2 | 8.0 |
| Ease of setup | 8.9 | 7.6 |
| Quality of support | 9.2 | 7.8 |
| Meets requirements | 9.0 | 8.6 |
| NPS | 77.108434 | 39.171975 |
| Small Business | 18.8% | 52.5% |
| Mid-Market | 29.4% | 41.4% |
| Enterprise | 51.8% | 6.1% |
| Total page views | 294 | 863 |
| Total LLM citations | 888 | 7,938 |
Xurrent ITSM
Xurrent is an AI-powered service and operations management platform that unifies ITSM, IT operations, and incident management on a single system of record. With an always-on AI fabric and deep automation, Xurrent helps teams eliminate silos, reduce MTTR, and keep the business running smoothly.
- Ease of Use
- Features
- Intuitive
- User Interface
- Efficiency
- Implementation Ease
Kaseya VSA
Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. VSA capabilities include: Remote Monitoring & Control, Patch Management, Network Monitoring, AV/AM, Process Automation, Backup and more.
- Ease of Use
- User Interface
- Automation
- Features
- Intuitive
- Task Automation