G2 Vendor Directory

xMatters vs. Splunk On-Call

A side-by-side comparison based on G2 review data.

MetricxMatters

by Everbridge

Splunk On-Call

by Cisco

Overall rating4.54.5
Review count80152
Ease of use9.08.8
Ease of setup9.09.1
Quality of support9.29.2
Meets requirements9.39.0
NPS71.61125367.307692
Small Business15.3%19.2%
Mid-Market27.1%46.2%
Enterprise57.6%34.6%
Total page views2,216223
Total LLM citations5,1251,252

xMatters

xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMatters Purpose-built AI significantly slashes resolution times with seamless integration across any DevOps or ITSM toolchain, ensuring every team has the necessary context to avert disruptions before they occur. We partner with our customers to create workflows that lower MTTA/MTTR, increase customer and employee satisfaction, and improve compliance and reporting.

Pros

  • Alerting System
  • Ease of Use
  • Alert Management
  • Automation
  • Notifications
  • Integrations

Splunk On-Call

Splunk On-Call makes on-call management less frustrating while reducing mean time to acknowledge and resolve incidents. Splunk On-Call empowers DevOps teams by delivering alerts to the right people so they can collaborate and solve problems. Teams receive context-rich notifications and collaborate cross-functionally to empower fast, efficient incident resolution with reduced downtime. Stakeholders can gain visibility to critical incidents and steps taken to resolve them.

Pros

  • Alerting System
  • Alert Management
  • Incident Management
  • Flexibility
  • Customization
  • Integrations