G2 Vendor Directory

xMatters vs. Rakuten SixthSense Observability

A side-by-side comparison based on G2 review data.

MetricxMatters

by Everbridge

Rakuten SixthSense Observability

by Rakuten SixthSense

Overall rating4.54.6
Review count80153
Ease of use9.09.4
Ease of setup9.09.4
Quality of support9.29.4
Meets requirements9.39.1
NPS71.61125382.692308
Small Business15.3%15.1%
Mid-Market27.1%37.7%
Enterprise57.6%47.2%
Total page views2,216252
Total LLM citations5,125504

xMatters

xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMatters Purpose-built AI significantly slashes resolution times with seamless integration across any DevOps or ITSM toolchain, ensuring every team has the necessary context to avert disruptions before they occur. We partner with our customers to create workflows that lower MTTA/MTTR, increase customer and employee satisfaction, and improve compliance and reporting.

Pros

  • Alerting System
  • Ease of Use
  • Alert Management
  • Automation
  • Notifications
  • Integrations

Rakuten SixthSense Observability

In today's digital landscape, businesses need a powerful and comprehensive Application Performance Monitoring (APM) solution to stay ahead of the curve. Introducing Rakuten SixthSense Observability - a next-generation APM tool that transforms the way you monitor, analyze, and optimize your applications and infrastructure. With its robust suite of features and advanced analytics, Rakuten SixthSense Observability empowers you to proactively identify and resolve issues, streamline operations, and enhance customer experiences.

Pros

  • Monitoring
  • Implementation Ease
  • Customer Support
  • Ease of Use
  • Alerting System
  • Dashboard Usability