Rakuten SixthSense Observability
Reviews
Star rating
Rank in API Security
Pros and cons
Pros
- Monitoring
- Implementation Ease
- Customer Support
- Ease of Use
- Alerting System
- Dashboard Usability
Cons
- Poor Documentation
- Complex Setup
- Insufficient Information
- Inefficient Alert System
- Pricing Issues
- Alert Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 15.1% |
| Mid-Market | 37.7% |
| Enterprise | 47.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 4.7 |
| 2025 Q1 | 6 | 4.5 |
| 2025 Q2 | 8 | 4.8 |
| 2026 Q1 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Rakuten - Real time insights of your infrastructure provider.
“- User friendly dashboard to monitor all your application in single page. - Alerts are pretty helpful in understanding the issue - and saves time in debugging and resolving issues. - Provide support for various tech stacks. such as java, Node Js - Best Customer Support. - Ea”
Good Loog Monitoring tool
“Rakuten SixthSense Observability is good log monitoring tools. Ease of Implementation : Recently configured browser logging overall simple and straight forward. Customer Support: Good support provided my the team Integration is easy and straight forward”
Good Monitoring Tool
“Tool is very useful to monitor the logs and errors which includes APM Agent monitoring, Mobile Monitoring, VM monitoring with good technical support whenever required”