G2 Vendor Directory

Webex Calling vs. Vonage Business Communications

A side-by-side comparison based on G2 review data.

MetricWebex Calling

by Cisco

Vonage Business Communications

by Vonage

Overall rating4.54.3
Review count644504
Ease of use9.39.1
Ease of setup9.08.9
Quality of support9.08.9
Meets requirements9.39.2
NPS71.93548457.740586
Small Business29.9%60.6%
Mid-Market40.5%32.4%
Enterprise29.6%7.0%
Total page views1,0931,572
Total LLM citations4,5925,315

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features

Vonage Business Communications

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows.

Pros

  • Ease of Use
  • Reliability
  • VoIP Services
  • Calling Features
  • Customer Support
  • Messaging Features