G2 Vendor Directory

Webex Calling vs. Univerge Blue

A side-by-side comparison based on G2 review data.

MetricWebex Calling

by Cisco

Univerge Blue

by NEC Corporation of America (NECAM)

Overall rating4.54.3
Review count64415
Ease of use9.39.0
Ease of setup9.08.6
Quality of support9.08.9
Meets requirements9.38.7
NPS71.93548450
Small Business29.9%60.0%
Mid-Market40.5%26.7%
Enterprise29.6%13.3%
Total page views1,09336
Total LLM citations4,59239

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features

Univerge Blue

Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With UNIVERGE BLUE, your employees can be there without being there. Set your business up for success with the fully integrated communications platform that goes anywhere you go.

Pros

  • User-Friendly
  • Features
  • User Interface
  • Ease of Use
  • Calling Quality
  • Easy Setup