G2 Vendor Directory

Webex Calling vs. Allo

A side-by-side comparison based on G2 review data.

MetricWebex Calling

by Cisco

Allo

by The Mobile-First Company

Overall rating4.54.7
Review count644209
Ease of use9.39.6
Ease of setup9.09.5
Quality of support9.09.6
Meets requirements9.39.3
NPS71.93548478.26087
Small Business29.9%87.0%
Mid-Market40.5%13.0%
Enterprise29.6%0.0%
Total page views1,0931,288
Total LLM citations4,5927,305

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features

Allo

The last phone system you'll ever buy. Allo is a phone system for small and growing teams, from 1 to 250 people. You get calls that hold, AI that does real work after every call, and a real person when you need help. Rated 4.7/5 on G2 by 6,000+ businesses. CALLS YOU CAN COUNT ON • 4x fewer dropped calls and spam flags, on infrastructure we built ourselves • 99.94% uptime • Local numbers in 80+ countries, and calls to 192 destinations • Unlimited national calls • Keep your number: porting is free AI THAT DOES THE WORK • Every call is recorded, transcribed and summarized, with nothing to

Pros

  • Ease of Use
  • Call Recording
  • Customer Support
  • Reliability
  • Easy Setup
  • Easy Integration