G2 Vendor Directory

Webex Calling vs. JustCall

A side-by-side comparison based on G2 review data.

MetricWebex Calling

by Cisco

JustCall

by Saas Labs

Overall rating4.54.3
Review count6442,395
Ease of use9.39.0
Ease of setup9.08.9
Quality of support9.08.6
Meets requirements9.38.8
NPS71.93548451.754757
Small Business29.9%61.3%
Mid-Market40.5%31.7%
Enterprise29.6%7.0%
Total page views1,0936,012
Total LLM citations4,59228,488

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features

JustCall

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound

Pros

  • Ease of Use
  • Features
  • Helpful
  • Call Management
  • Calling Features
  • Integrations