G2 Vendor Directory

Webex Calling vs. RingEX

A side-by-side comparison based on G2 review data.

MetricWebex Calling

by Cisco

RingEX

by RingCentral

Overall rating4.54.2
Review count6441,516
Ease of use9.38.8
Ease of setup9.08.5
Quality of support9.08.3
Meets requirements9.39.0
NPS71.93548448.351648
Small Business29.9%57.9%
Mid-Market40.5%35.1%
Enterprise29.6%7.0%
Total page views1,0936,988
Total LLM citations4,59216,099

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Phone Calls
  • Features