G2 Vendor Directory

Webex Calling vs. PBXware

A side-by-side comparison based on G2 review data.

MetricWebex Calling

by Cisco

PBXware

by Bicom Systems

Overall rating4.54.5
Review count64426
Ease of use9.38.9
Ease of setup9.08.9
Quality of support9.09.2
Meets requirements9.38.9
NPS71.93548476
Small Business29.9%60.9%
Mid-Market40.5%39.1%
Enterprise29.6%0.0%
Total page views1,093313
Total LLM citations4,592432

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features

PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Helpful
  • Feature Abundance
  • Easy Integration