G2 Vendor Directory

Webex Calling vs. Fusion Connect: Modern Connectivity and Communications Solutions

A side-by-side comparison based on G2 review data.

MetricWebex Calling

by Cisco

Fusion Connect: Modern Connectivity and Communications Solutions

by Fusion Connect

Overall rating4.54.3
Review count64470
Ease of use9.38.8
Ease of setup9.08.7
Quality of support9.08.8
Meets requirements9.39.0
NPS71.93548458.571429
Small Business29.9%37.3%
Mid-Market40.5%35.8%
Enterprise29.6%26.9%
Total page views1,093384
Total LLM citations4,592917

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features

Fusion Connect: Modern Connectivity and Communications Solutions

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.

Pros

  • Helpful
  • Customer Support
  • Ease of Use
  • Reliability
  • Customer Service
  • Efficiency