G2 Vendor Directory

Webex Calling vs. FreePBX

A side-by-side comparison based on G2 review data.

MetricWebex Calling

by Cisco

FreePBX

by Sangoma

Overall rating4.54.5
Review count64417
Ease of use9.38.9
Ease of setup9.09.1
Quality of support9.09.0
Meets requirements9.39.4
NPS71.93548464.705882
Small Business29.9%58.8%
Mid-Market40.5%35.3%
Enterprise29.6%5.9%
Total page views1,09394
Total LLM citations4,592389

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features

FreePBX

FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public License (GPL), an open source license. FreePBX can be installed manually or as part of the pre-configured FreePBX Distro that includes the system OS, Asterisk, FreePBX GUI and assorted dependencies.

Pros