Webex Calling vs. Broadvoice
A side-by-side comparison based on G2 review data.
| Metric | Webex Calling | Broadvoice |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 644 | 64 |
| Ease of use | 9.3 | 9.4 |
| Ease of setup | 9.0 | 9.2 |
| Quality of support | 9.0 | 9.2 |
| Meets requirements | 9.3 | 9.2 |
| NPS | 71.935484 | 73.015873 |
| Small Business | 29.9% | 59.4% |
| Mid-Market | 40.5% | 26.6% |
| Enterprise | 29.6% | 14.1% |
| Total page views | 1,093 | 230 |
| Total LLM citations | 4,592 | 796 |
Webex Calling
Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.
- Ease of Use
- Reliability
- Call Quality
- Video Conferencing
- Integrations
- Features
Broadvoice
Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.
- Ease of Use
- Customer Support
- Reliability
- VoIP Services
- Customer Service
- Accessibility