G2 Vendor Directory

Webex Calling vs. Bria

A side-by-side comparison based on G2 review data.

MetricWebex Calling

by Cisco

Bria

by CounterPath

Overall rating4.54.4
Review count64469
Ease of use9.39.2
Ease of setup9.09.3
Quality of support9.08.7
Meets requirements9.39.1
NPS71.93548457.142857
Small Business29.9%55.1%
Mid-Market40.5%40.6%
Enterprise29.6%4.3%
Total page views1,093373
Total LLM citations4,5922,496

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features

Bria

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features?

Pros

  • Easy Navigation
  • Desktop Application
  • Affordable
  • Navigation Ease
  • Calling Features
  • Cross-Platform