Webex Calling vs. Avaya Unified Communications
A side-by-side comparison based on G2 review data.
| Metric | Webex Calling | Avaya Unified Communications |
|---|---|---|
| Overall rating | 4.5 | 4.2 |
| Review count | 644 | 42 |
| Ease of use | 9.3 | 8.9 |
| Ease of setup | 9.0 | 8.1 |
| Quality of support | 9.0 | 8.7 |
| Meets requirements | 9.3 | 9.2 |
| NPS | 71.935484 | 44.736842 |
| Small Business | 29.9% | 16.7% |
| Mid-Market | 40.5% | 23.8% |
| Enterprise | 29.6% | 59.5% |
| Total page views | 1,093 | 406 |
| Total LLM citations | 4,592 | 728 |
Webex Calling
Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.
- Ease of Use
- Reliability
- Call Quality
- Video Conferencing
- Integrations
- Features
Avaya Unified Communications
Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.
- Ease of Use
- Video Conferencing
- Instant Messaging
- Remote Work
- VoIP Services
- Easy Integration