Webex Calling vs. 8x8 Work
A side-by-side comparison based on G2 review data.
| Metric | Webex Calling | 8x8 Work |
|---|---|---|
| Overall rating | 4.5 | 4.2 |
| Review count | 644 | 942 |
| Ease of use | 9.3 | 8.8 |
| Ease of setup | 9.0 | 8.6 |
| Quality of support | 9.0 | 8.4 |
| Meets requirements | 9.3 | 8.8 |
| NPS | 71.935484 | 47.123894 |
| Small Business | 29.9% | 54.6% |
| Mid-Market | 40.5% | 35.1% |
| Enterprise | 29.6% | 10.3% |
| Total page views | 1,093 | 1,840 |
| Total LLM citations | 4,592 | 4,153 |
Webex Calling
Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.
- Ease of Use
- Reliability
- Call Quality
- Video Conferencing
- Integrations
- Features
8x8 Work
8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure, reliable platform. Built for today’s hybrid workplace, 8x8 Work helps businesses streamline communication, boost productivity, and reduce IT complexity.
- Ease of Use
- Easy Communication
- Reliability
- Customer Support
- Features
- Simple