G2 Vendor Directory

Webex Calling vs. 3CX

A side-by-side comparison based on G2 review data.

MetricWebex Calling

by Cisco

3CX

by 3CX

Overall rating4.54.4
Review count644549
Ease of use9.39.1
Ease of setup9.09.0
Quality of support9.08.2
Meets requirements9.39.1
NPS71.93548459.027778
Small Business29.9%43.2%
Mid-Market40.5%49.3%
Enterprise29.6%7.5%
Total page views1,0931,591
Total LLM citations4,59215,726

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features

3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain.

Pros

  • Ease of Use
  • Reliability
  • Flexibility
  • Features
  • Easy Setup
  • Integrations