WalkMe vs. OnScreen Guidance
A side-by-side comparison based on G2 review data.
| Metric | WalkMe | OnScreen Guidance |
|---|---|---|
| Overall rating | 4.6 | 4.6 |
| Review count | 584 | 17 |
| Ease of use | 8.6 | 9.5 |
| Ease of setup | 8.4 | 9.6 |
| Quality of support | 9.0 | 9.7 |
| Meets requirements | 8.9 | 9.2 |
| NPS | 72.996516 | 73.333333 |
| Small Business | 12.3% | 47.1% |
| Mid-Market | 27.1% | 41.2% |
| Enterprise | 60.6% | 11.8% |
| Total page views | 2,013 | 41 |
| Total LLM citations | 7,906 | 2 |
WalkMe
WalkMe, an SAP company, is the critical layer that makes enterprise AI work. Copilots and AI agents are powerful, but incomplete. They can't see what's on an employee's screen, move across applications, or act where work actually happens. WalkMe can. Built on over a decade of experience in enterprise deployments, WalkMe gives AI the real-time context, cross-application reach, and workflow execution it needs to deliver results. WalkMe helps organizations adapt faster, make better decisions, and build a workforce that learns continuously.
- Ease of Use
- Helpful
- Customer Support
- Features
- Training
- Positive Experience
OnScreen Guidance
OnScreen Guidance by Confirm (formerly Learning Pool) OnScreen Guidance is a digital adoption platform (DAP) that helps organizations guide employees through software and workflows, with support available directly where they work. Software adoption doesn’t end when employees log in. They need to know what to do, how to do it, and how to keep moving when workflows change. OnScreen Guidance puts interactive guidance, contextual support, and process documentation directly into web-based applications.