G2 Vendor Directory

Vtiger All-In-One CRM vs. Sprinklr Service

A side-by-side comparison based on G2 review data.

MetricVtiger All-In-One CRM

by Vtiger

Sprinklr Service

by Sprinklr

Overall rating4.34.3
Review count416773
Ease of use8.58.5
Ease of setup8.28.3
Quality of support8.88.4
Meets requirements8.88.7
NPS51.79487251.359084
Small Business67.5%28.3%
Mid-Market29.2%30.9%
Enterprise3.4%40.8%
Total page views3821,378
Total LLM citations2,4109,683

Vtiger All-In-One CRM

Vtiger’s mission is to build software that gives customer-facing teams at small- and medium-sized businesses the ability to create fruitful and enduring relationships with customers. Vtiger CRM provides you a 360-degree view of all your customer information in one place and helps you optimize your sales, support, and marketing touch-points with real-time actions and conversational Insights. Vtiger CRM helps teams create delightful experiences across the entire customer lifecycle - AI-powered CRM and robust automation tools help sales teams to focus on the right deals and deliver growth.

Pros

  • Organization Efficiency
  • Feature Richness
  • Reporting
  • Customizability
  • Affordable
  • Ease of Use

Sprinklr Service

Sprinklr Service is an AI-native contact center platform built to deliver exceptional customer experiences across 30+ voice, social, and digital channels from one unified platform. Unlike modular or plugin-based tools, Sprinklr builds AI right into the foundation, so it can understand, analyze, and respond to conversations in real time across everything from X (formerly Twitter) and Instagram to email, chat, and voice.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Efficiency
  • Customer Support
  • Simple