G2 Vendor Directory

Vtiger All-In-One CRM vs. monday service

A side-by-side comparison based on G2 review data.

MetricVtiger All-In-One CRM

by Vtiger

monday service

by monday.com

Overall rating4.34.4
Review count416273
Ease of use8.58.9
Ease of setup8.28.8
Quality of support8.88.5
Meets requirements8.88.8
NPS51.79487259.848485
Small Business67.5%35.9%
Mid-Market29.2%52.0%
Enterprise3.4%12.1%
Total page views3822,429
Total LLM citations2,4105,633

Vtiger All-In-One CRM

Vtiger’s mission is to build software that gives customer-facing teams at small- and medium-sized businesses the ability to create fruitful and enduring relationships with customers. Vtiger CRM provides you a 360-degree view of all your customer information in one place and helps you optimize your sales, support, and marketing touch-points with real-time actions and conversational Insights. Vtiger CRM helps teams create delightful experiences across the entire customer lifecycle - AI-powered CRM and robust automation tools help sales teams to focus on the right deals and deliver growth.

Pros

  • Organization Efficiency
  • Feature Richness
  • Reporting
  • Customizability
  • Affordable
  • Ease of Use

monday service

monday service is an AI-powered enterprise service management platform built to help organizations scale service without adding headcount or complexity. With built-in AI, monday service helps teams triage, route, and resolve requests faster across IT, HR, Operations, Finance, and more. Instead of relying on manual handling or static workflows, AI helps service teams execute work efficiently - reducing repetitive effort while ensuring complex cases are handled with the right level of oversight.

Pros

  • Ease of Use
  • Efficiency
  • Automation
  • Organization
  • Features
  • Customizability