G2 Vendor Directory

Vtiger All-In-One CRM vs. LiveChat

A side-by-side comparison based on G2 review data.

MetricVtiger All-In-One CRM

by Vtiger

LiveChat

by Text

Overall rating4.34.4
Review count416813
Ease of use8.59.4
Ease of setup8.29.2
Quality of support8.89.2
Meets requirements8.89.2
NPS51.79487261.928934
Small Business67.5%44.6%
Mid-Market29.2%37.3%
Enterprise3.4%18.1%
Total page views3821,484
Total LLM citations2,41014,359

Vtiger All-In-One CRM

Vtiger’s mission is to build software that gives customer-facing teams at small- and medium-sized businesses the ability to create fruitful and enduring relationships with customers. Vtiger CRM provides you a 360-degree view of all your customer information in one place and helps you optimize your sales, support, and marketing touch-points with real-time actions and conversational Insights. Vtiger CRM helps teams create delightful experiences across the entire customer lifecycle - AI-powered CRM and robust automation tools help sales teams to focus on the right deals and deliver growth.

Pros

  • Organization Efficiency
  • Feature Richness
  • Reporting
  • Customizability
  • Affordable
  • Ease of Use

LiveChat

LiveChat is a comprehensive customer communication platform that enables businesses to connect with their website visitors and customers in real-time, driving sales, delivering support, and enhancing customer satisfaction. Designed for ecommerce teams, the platform boosts AOV, upsell, and overall ROI by engaging shoppers at the right moment and converting more traffic into revenue. AI and advanced analytics surface sales opportunities, automate routine conversations, and give clear visibility into performance.

Pros

  • Ease of Use
  • Features
  • Live Chat
  • Helpful
  • Easy Setup
  • Integrations