G2 Vendor Directory

Vtiger All-In-One CRM vs. EngageBay

A side-by-side comparison based on G2 review data.

MetricVtiger All-In-One CRM

by Vtiger

EngageBay

by EngageBay Inc

Overall rating4.34.6
Review count416792
Ease of use8.59.2
Ease of setup8.29.2
Quality of support8.89.5
Meets requirements8.89.4
NPS51.79487288.431877
Small Business67.5%69.4%
Mid-Market29.2%29.0%
Enterprise3.4%1.7%
Total page views3824,682
Total LLM citations2,4102,348

Vtiger All-In-One CRM

Vtiger’s mission is to build software that gives customer-facing teams at small- and medium-sized businesses the ability to create fruitful and enduring relationships with customers. Vtiger CRM provides you a 360-degree view of all your customer information in one place and helps you optimize your sales, support, and marketing touch-points with real-time actions and conversational Insights. Vtiger CRM helps teams create delightful experiences across the entire customer lifecycle - AI-powered CRM and robust automation tools help sales teams to focus on the right deals and deliver growth.

Pros

  • Organization Efficiency
  • Feature Richness
  • Reporting
  • Customizability
  • Affordable
  • Ease of Use

EngageBay

EngageBay is an all-in-one customer engagement platform designed for small and mid-sized businesses that want to manage marketing, sales, and support from a unified system. Positioned as a cost-conscious alternative to platforms like HubSpot and ActiveCampaign, it focuses on delivering essential CRM and automation capabilities without the overhead typically associated with enterprise software. The platform combines contact and deal management, marketing automation, email marketing, landing pages, forms, live chat, and help desk functionality within a single interface.

Pros

  • Ease of Use
  • Automation
  • Customer Support
  • Features
  • Automations
  • Automation Features