G2 Vendor Directory

VTEX Commerce Platform vs. BigCommerce

A side-by-side comparison based on G2 review data.

MetricVTEX Commerce Platform

by VTEX

BigCommerce

by Commerce

Overall rating4.54.2
Review count37582
Ease of use8.48.7
Ease of setup8.38.5
Quality of support8.38.5
Meets requirements8.78.5
NPS68.96551746.596859
Small Business54.1%76.6%
Mid-Market35.1%19.2%
Enterprise10.8%4.2%
Total page views2831,687
Total LLM citations3,17117,154

VTEX Commerce Platform

VTEX (NYSE: VTEX) is the enterprise digital commerce platform that helps global brands, retailers, and manufacturers sell more, operate more efficiently, and scale without limits. VTEX combines powerful commerce, order management, and marketplace capabilities in a single platform with the flexibility to customize and compose solutions to meet unique business needs. With a composable and complete platform, VTEX empowers businesses to launch faster, reduce total cost of ownership, and deliver seamless customer experiences for B2C, B2B, Channel Management, and Marketplace business models.

Pros

  • Ease of Use
  • Easy Integration
  • Easy Setup
  • Customer Support

BigCommerce

Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees.

Pros

  • Ease of Use
  • Customer Support
  • Easy Integration
  • Product Management
  • Easy Setup
  • Customer Service