G2 Vendor Directory

VQ Online vs. RingEX

A side-by-side comparison based on G2 review data.

MetricVQ Online

by VereQuest

RingEX

by RingCentral

Overall rating4.74.2
Review count481,516
Ease of use9.38.8
Ease of setup9.88.5
Quality of support9.78.3
Meets requirements9.49.0
NPS85.10638348.351648
Small Business18.8%57.9%
Mid-Market64.6%35.1%
Enterprise16.7%7.0%
Total page views246,988
Total LLM citations1016,099

VQ Online

VQ Online™ was developed over the last 20 years working with some of N.A.’s leading brands and the contact centers who support them. VQ Online™ streamlines the QA process across channels and functions to maximize the insight gathered to drive even greater results ... and free up valuable QA analysts’ time.

Pros

  • Intuitive
  • Ease of Use
  • Case Management
  • Efficiency
  • Coaching

RingEX

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Phone Calls
  • Features