Vonage Business Communications vs. Zoom Phone
A side-by-side comparison based on G2 review data.
| Metric | Vonage Business Communications | Zoom Phone |
|---|---|---|
| Overall rating | 4.3 | 4.6 |
| Review count | 504 | 2,683 |
| Ease of use | 9.1 | 9.4 |
| Ease of setup | 8.9 | 9.2 |
| Quality of support | 8.9 | 8.9 |
| Meets requirements | 9.2 | 9.4 |
| NPS | 57.740586 | 76.928896 |
| Small Business | 60.6% | 51.8% |
| Mid-Market | 32.4% | 33.4% |
| Enterprise | 7.0% | 14.9% |
| Total page views | 1,572 | 3,417 |
| Total LLM citations | 5,315 | 17,676 |
Vonage Business Communications
Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows.
- Ease of Use
- Reliability
- VoIP Services
- Calling Features
- Customer Support
- Messaging Features
Zoom Phone
The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.
- Ease of Use
- Video Conferencing
- Reliability
- Easy Communication
- Video Quality
- Features