G2 Vendor Directory

Vonage Business Communications vs. Webex Calling

A side-by-side comparison based on G2 review data.

MetricVonage Business Communications

by Vonage

Webex Calling

by Cisco

Overall rating4.34.5
Review count504644
Ease of use9.19.3
Ease of setup8.99.0
Quality of support8.99.0
Meets requirements9.29.3
NPS57.74058671.935484
Small Business60.6%29.9%
Mid-Market32.4%40.5%
Enterprise7.0%29.6%
Total page views1,5721,093
Total LLM citations5,3154,592

Vonage Business Communications

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows.

Pros

  • Ease of Use
  • Reliability
  • VoIP Services
  • Calling Features
  • Customer Support
  • Messaging Features

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features