G2 Vendor Directory

Vonage Business Communications vs. Avaya Unified Communications

A side-by-side comparison based on G2 review data.

MetricVonage Business Communications

by Vonage

Avaya Unified Communications

by Avaya

Overall rating4.34.2
Review count50442
Ease of use9.18.9
Ease of setup8.98.1
Quality of support8.98.7
Meets requirements9.29.2
NPS57.74058644.736842
Small Business60.6%16.7%
Mid-Market32.4%23.8%
Enterprise7.0%59.5%
Total page views1,572406
Total LLM citations5,315728

Vonage Business Communications

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows.

Pros

  • Ease of Use
  • Reliability
  • VoIP Services
  • Calling Features
  • Customer Support
  • Messaging Features

Avaya Unified Communications

Avaya Unified Communications (UC) is an integrated platform that consolidates multiple communication and collaboration channels into a single, cohesive system. Designed for modern enterprises, Avaya UC enables organizations to streamline communications across voice, video, messaging, and conferencing while supporting flexible work environments and seamless device mobility.

Pros

  • Ease of Use
  • Video Conferencing
  • Instant Messaging
  • Remote Work
  • VoIP Services
  • Easy Integration