G2 Vendor Directory

View360Cx vs. Edge

A side-by-side comparison based on G2 review data.

MetricView360Cx

by Systech Technologies

Edge

by Edge

Overall rating4.84.8
Review count12209
Ease of use9.69.5
Ease of setup9.39.6
Quality of support9.89.8
Meets requirements9.49.6
NPS10087.864078
Small Business50.0%64.4%
Mid-Market50.0%29.3%
Enterprise0.0%6.3%
Total page views582,106
Total LLM citations01,274

View360Cx

At Systech Technologies, we believe that exceptional customer experience is the foundation of sustainable growth. That belief led us to create View360 — a robust omnichannel customer engagement platform that empowers businesses to build stronger, smarter, and more responsive customer relationships. View360 gives you a unified, 360-degree view of your customer by seamlessly connecting interactions across channels like voice, chat, WhatsApp, email, and social media.

Pros

    Edge

    Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth.

    Pros

    • Helpful
    • Customer Support
    • Ease of Use
    • Reviews
    • Navigation Ease
    • Review Increase