G2 Vendor Directory

Verizon One Talk Business Phone Solutions vs. Smart IVR

A side-by-side comparison based on G2 review data.

MetricVerizon One Talk Business Phone Solutions

by Verizon Enterprise

Smart IVR

by Interactive Powers

Overall rating3.44.5
Review count1010
Ease of use8.69.4
Ease of setup8.69.0
Quality of support6.89.2
Meets requirements7.19.6
NPS070
Small Business60.0%20.0%
Mid-Market30.0%60.0%
Enterprise10.0%20.0%
Total page views11320
Total LLM citations3055

Verizon One Talk Business Phone Solutions

One Talk Business Phone Solutions keep you in touch with your customers and employees when youre in the office or on the road.

Pros

    Smart IVR

    Smart IVR is a carrier-grade cloud-IVR platform that gives operators and solution providers the ability to rapidly develop and deploy innovative voice applications from VoIP to PSTN networks. This powerful IVR solution is fully compliant with the W3Cs VoiceXML 2.X specification and is integrated with automatic speech recognition (ASR) Speech-to-Text (SST), Natural Language Understanding (NLU) and text-to-speech (TTS) software to enable advanced automated phone services.

    Pros