Verint Community (formerly Telligent) vs. Magentrix Customer Portals
A side-by-side comparison based on G2 review data.
| Metric | Verint Community (formerly Telligent) | Magentrix Customer Portals |
|---|---|---|
| Overall rating | 4.4 | 4.7 |
| Review count | 14 | 16 |
| Ease of use | 8.4 | 9.2 |
| Ease of setup | 8.4 | 9.1 |
| Quality of support | 8.4 | 9.6 |
| Meets requirements | 8.5 | 9.1 |
| NPS | 50 | 81.25 |
| Small Business | 28.6% | 25.0% |
| Mid-Market | 28.6% | 62.5% |
| Enterprise | 42.9% | 12.5% |
| Total page views | 103 | 53 |
| Total LLM citations | 107 | 13 |
Verint Community (formerly Telligent)
Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce. You can use Verint Community to reduce demand for support, elevate the voice of the customer, and enhance team productivity.
- Customer Support
- Features
- Ease of Use
- Knowledge Base
- Simple
- User Interaction
Magentrix Customer Portals
Deliver content and share information with your customers with a CRM-connected, Magentrix customer success portal. Customize the look and feel with your own brand. Control access to standard and custom objects, files and document sharing and eLearning. Social features allow users to collaborate on files and documents. Remove barriers to your clients by automating various interactions with your business, with a Magentrix customer self-service portal. KEY FEATURES: - CustomerSelf-Service (e.g.