G2 Vendor Directory

Verint Community (formerly Telligent) vs. Khoros Communities

A side-by-side comparison based on G2 review data.

MetricVerint Community (formerly Telligent)

by Verint

Khoros Communities

by Ignite Enterprise Software Solutions

Overall rating4.44.1
Review count1493
Ease of use8.48.3
Ease of setup8.47.9
Quality of support8.48.2
Meets requirements8.58.3
NPS5039.325843
Small Business28.6%21.1%
Mid-Market28.6%32.2%
Enterprise42.9%46.7%
Total page views103186
Total LLM citations1071,032

Verint Community (formerly Telligent)

Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce. You can use Verint Community to reduce demand for support, elevate the voice of the customer, and enhance team productivity.

Pros

  • Customer Support
  • Features
  • Ease of Use
  • Knowledge Base
  • Simple
  • User Interaction

Khoros Communities

Khoros Communities: The Leading Platform for High-Performing Brand Communities Khoros Communities is a powerful, enterprise-grade platform designed to help brands build and manage thriving online communities. With unmatched engagement features, advanced management tools, and seamless integration capabilities, Khoros empowers companies to foster meaningful customer interactions, drive revenue growth, and enhance customer lifetime value. More Fortune 100 companies trust Khoros than any other provider, making it the industry leader in community engagement and success.

Pros

  • Ease of Use
  • Helpful
  • Features
  • Simple
  • Intuitive
  • Easy Access