G2 Vendor Directory

Verint Community (formerly Telligent) vs. Bettermode

A side-by-side comparison based on G2 review data.

MetricVerint Community (formerly Telligent)

by Verint

Bettermode

by Bettermode Inc.

Overall rating4.44.7
Review count14117
Ease of use8.49.3
Ease of setup8.49.3
Quality of support8.49.4
Meets requirements8.59.0
NPS5082.45614
Small Business28.6%64.7%
Mid-Market28.6%25.9%
Enterprise42.9%9.5%
Total page views103648
Total LLM citations1079,877

Verint Community (formerly Telligent)

Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce. You can use Verint Community to reduce demand for support, elevate the voice of the customer, and enhance team productivity.

Pros

  • Customer Support
  • Features
  • Ease of Use
  • Knowledge Base
  • Simple
  • User Interaction

Bettermode

Bettermode is the community platform that gives word of mouth a home you own. Customer conversations happen on your domain, under your brand, and turn into a growth channel you can measure. What your community does for you: • Gets you cited when buyers ask Google or ChatGPT • Finds your advocates and social proof from what customers already do • Sends buying signals straight to HubSpot and Salesforce • Keeps events working after they end with dedicated spaces to keep the conversation going • Turns real customer conversations into content • Gives every launch an audience that's already

Pros

  • Ease of Use
  • Customization Options
  • Intuitive
  • Flexibility
  • Easy Setup
  • Customization Flexibility