Bettermode
Reviews
Star rating
Rank in Online Community Management
Pros and cons
Pros
- Ease of Use
- Customization Options
- Intuitive
- Flexibility
- Easy Setup
- Customization Flexibility
Cons
- Missing Features
- Limited Functionality
- Access Limitations
- Lack of Features
- Limited Features
- Expensive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 64.7% |
| Mid-Market | 25.9% |
| Enterprise | 9.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 5 | 4.7 |
| 2025 Q1 | 4 | 4.6 |
| 2025 Q2 | 2 | 4.8 |
| 2025 Q3 | 4 | 5.0 |
| 2025 Q4 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Customisation Made Easy with Helpful Templates and Tutorials
“I appreciate how easy it is to customise, along with the wide selection of pre-made templates available to spark ideas and help you begin quickly.”
Easy set up
“I had never set up a community before, but from the beginning I knew bettermode was the way to go. I had the intuition before doing the scorecard they would end up at the top. Others were oriented towards B2C companies but Bettermode was easy enough to use out of the box with cus”
Flexibility & Control
“I appreciate that I am in control of the data for my community users and that nobody is making a profit off of their information. It is also fairly easy to build a community to your desired format. I have developed 2 communities in just a few months and excited to see what else I”