Totango vs. Custify
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Totango | Custify |
|---|---|---|
| Avg. rating | 4.4 | 4.7 |
| Total reviews | 1,810 | 534 |
| Review growth (QoQ) | -100.0% | +13.0% |
| Products on G2 | 2 | 1 |
| Categories covered | 9 | 9 |
| Best category rank | #8 in Customer Success | #6 in Customer Success |
| Small Business | 18.8% | 63.8% |
| Mid-Market | 63.6% | 33.5% |
| Enterprise | 17.6% | 2.7% |