G2 Vendor Directory

Tiledesk S.r.l. vs. Gladly

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Tiledesk S.r.l.

Milan, Lombardy

Gladly

San Francisco, California

MetricTiledesk S.r.l.Gladly
Avg. rating4.84.7
Total reviews231,113
Review growth (QoQ)—-87.5%
Products on G211
Categories covered59
Best category rank#12 in Multilingual Customer Support#11 in Contact Center
Small Business77.3%22.4%
Mid-Market22.7%61.0%
Enterprise0.0%16.6%