G2 Vendor Directory

Playvox vs. SQM Group

Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.

Playvox

Sunnyvale, CA

SQM Group

Coeur d'Alene, US

MetricPlayvoxSQM Group
Avg. rating4.84.5
Total reviews1,372379
Review growth (QoQ)-100.0%+4.3%
Products on G231
Categories covered81
Best category rank#14 in Contact Center Quality Assurance#3 in Contact Center Quality Assurance
Small Business12.1%8.1%
Mid-Market55.4%52.5%
Enterprise32.5%39.4%