Lumen Technologies vs. Dialpad
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Lumen Technologies | Dialpad |
|---|---|---|
| Avg. rating | 3.7 | 4.4 |
| Total reviews | 42 | 4,928 |
| Review growth (QoQ) | — | -79.5% |
| Products on G2 | 3 | 2 |
| Categories covered | 13 | 18 |
| Best category rank | #44 in Call Center Infrastructure (CCI) | #2 in Google Workspace Communication Tools |
| Small Business | 26.2% | 55.3% |
| Mid-Market | 52.4% | 35.5% |
| Enterprise | 21.4% | 9.2% |