Identity Matrix vs. Retention.com
Side-by-side across both vendors’ full G2 portfolios — reviews, ratings and category coverage aggregated to the company, not a single product.
| Metric | Identity Matrix | Retention.com |
|---|---|---|
| Avg. rating | 5.0 | 4.5 |
| Total reviews | 26 | 407 |
| Review growth (QoQ) | — | -100.0% |
| Products on G2 | 1 | 2 |
| Categories covered | 1 | 4 |
| Best category rank | #30 in Visitor Identification | #16 in Visitor Identification |
| Small Business | 76.9% | 73.0% |
| Mid-Market | 23.1% | 26.0% |
| Enterprise | 0.0% | 1.0% |