Veeva Vault vs. Kivo
A side-by-side comparison based on G2 review data.
| Metric | Veeva Vault | Kivo |
|---|---|---|
| Overall rating | 4.1 | 4.9 |
| Review count | 54 | 23 |
| Ease of use | 8.0 | 9.8 |
| Ease of setup | 7.4 | 9.5 |
| Quality of support | 8.8 | 9.7 |
| Meets requirements | 8.8 | 9.7 |
| NPS | 30.769231 | 100 |
| Small Business | 21.6% | 65.2% |
| Mid-Market | 29.4% | 34.8% |
| Enterprise | 49.0% | 0.0% |
| Total page views | 696 | 640 |
| Total LLM citations | 3,881 | 5,620 |
Veeva Vault
Veeva Vault is a cloud-based platform specifically designed for the life sciences industry, integrating content and data management to streamline complex processes across research and development (R&D), regulatory affairs, quality management, and commercial operations. By unifying documents and structured data within a single system, Vault enhances collaboration, ensures compliance, and accelerates product development cycles.
Kivo
Kivo is building the infrastructure for GxP compliance in the era of AI-powered drug development. Its unified cloud platform supports Regulatory, Clinical, and Quality operations — including RIM, eTMF, QMS, controlled document management, submission assembly, eCTD lifecycle management, inspection readiness, SOP management, and training management — within a single, audit-ready environment.
- Ease of Use
- Implementation Ease
- User Interface
- Customization
- Customer Support
- Features