
Kivo
Reviews
Star rating
Rank in Regulatory Information Management (RIM) Systems
Pros and cons
Pros
- Ease of Use
- Implementation Ease
- User Interface
- Customization
- Customer Support
- Features
Cons
- Feature Limitations
- Missing Features
- UX Improvement
Traffic & LLM citations
Source: G2 review data
Winning from
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 65.2% |
| Mid-Market | 34.8% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 1 | 5.0 |
| 2025 Q4 | 1 | 5.0 |
| 2026 Q2 | 3 | 4.7 |
| 2026 Q3 | 2 | 5.0 |
Satisfaction ratings
What reviewers say
Responsive, Customer-Focused RIM Platform That’s Simple, Scalable, and Flexible
“What I like best about Kivo is how responsive and customer-focused the team is. They’re always easy to reach when we have questions or need support, and they genuinely listen to customer feedback and use it to improve the platform. Unlike other RIM systems we’ve used that can be ”
KIVO: Intuitive, Fast, and Effortlessly Streamlines My Workflow at a low cost
“I like KIVO because it’s easy to use, intuitive, and fast. Its straightforward design makes it simple to navigate, keeps my workflow streamlined, and lets me complete tasks efficiently without any unnecessary complexity.”
Intuitive, Fast, and Highly Customizable DMS with Exceptional Support
“They have great customer service. The DMS is intuitive and fast. It's very customizable, and the support is some of the best I've ever experienced.”