G2 Vendor Directory

Kivo

by Kivo

23

Reviews

4.9

Star rating

#2

Rank in Regulatory Information Management (RIM) Systems

Pros and cons

Pros

  • Ease of Use
  • Implementation Ease
  • User Interface
  • Customization
  • Customer Support
  • Features

Cons

  • Feature Limitations
  • Missing Features
  • UX Improvement

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Kivo.

Page views and citations · Kivo

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

-33.3%

100

Small Business

5

Adoption by company size

SegmentShare of reviews
Small Business65.2%
Mid-Market34.8%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating
2025 Q215.0
2025 Q415.0
2026 Q234.7
2026 Q325.0

Satisfaction ratings

Ease of Use9.8
Ease of Setup9.5
Quality of Support9.7
Meets Requirements9.7

What reviewers say

Responsive, Customer-Focused RIM Platform That’s Simple, Scalable, and Flexible

5.0

“What I like best about Kivo is how responsive and customer-focused the team is. They’re always easy to reach when we have questions or need support, and they genuinely listen to customer feedback and use it to improve the platform. Unlike other RIM systems we’ve used that can be ”

Regulatory Project Management

KIVO: Intuitive, Fast, and Effortlessly Streamlines My Workflow at a low cost

5.0

“I like KIVO because it’s easy to use, intuitive, and fast. Its straightforward design makes it simple to navigate, keeps my workflow streamlined, and lets me complete tasks efficiently without any unnecessary complexity.”

Manager

Intuitive, Fast, and Highly Customizable DMS with Exceptional Support

4.5

“They have great customer service. The DMS is intuitive and fast. It's very customizable, and the support is some of the best I've ever experienced.”

VP Development and QC