G2 Vendor Directory

VCC Live vs. JustCall

A side-by-side comparison based on G2 review data.

MetricVCC Live

by VCC Live Group Zrt

JustCall

by Saas Labs

Overall rating4.64.3
Review count1642,395
Ease of use9.19.0
Ease of setup9.08.9
Quality of support9.38.6
Meets requirements9.08.8
NPS81.2551.754757
Small Business42.1%61.3%
Mid-Market50.6%31.7%
Enterprise7.3%7.0%
Total page views1856,012
Total LLM citations57928,488

VCC Live

VCC Live is a cloud-based contact center solution for managing the full scope of inbound and outbound activities. ▸ Omnichannel, feature-filled software ▸ No user coding or development required ▸ Leader in client satisfaction and ease of use ▸ Renowned for quick setup and support ▸ Consultative pricing to meet precise needs About our platform...

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Reliability
  • Reporting
  • Intuitive

JustCall

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound

Pros

  • Ease of Use
  • Features
  • Helpful
  • Call Management
  • Calling Features
  • Integrations