G2 Vendor Directory

Userful Infinity Platform vs. Kilter

A side-by-side comparison based on G2 review data.

MetricUserful Infinity Platform

by Userful Corp.

Kilter

by BackBox

Overall rating4.44.5
Review count169202
Ease of use8.89.4
Ease of setup8.69.0
Quality of support8.89.5
Meets requirements9.09.5
NPS57.79220877
Small Business32.0%32.7%
Mid-Market48.5%28.1%
Enterprise19.5%39.3%
Total page views393653
Total LLM citations6780

Userful Infinity Platform

Userful delivers a unifying platform for operational awareness and response. Userful InfinityAI enables anomaly and critical event detection, visualization, communication, and experience into a human-centric workflow. Operating at the convergence of mission-critical control rooms, observability and security, critical event management, and workplace experience, Userful enables organizations to move from fragmented signals to shared strategic situational awareness with effective response.

Pros

  • Ease of Use
  • Reliability
  • Features
  • User Interface
  • Efficiency
  • Easy Setup

Kilter

More than 500 enterprises worldwide trust Kilter by BackBox as their network cyber resilience platform. Kilter includes support for network devices from over 180 vendors, thousands of pre-built automations, and a no-code way to create new ones. Kilter empowers teams with the confidence to automate critical network processes, maintain business continuity during disruptions, and recover swiftly. From backups and OS updates to configuration compliance and vulnerability management, Kilter ensures that automations deliver consistent, reliable outcomes.

Pros

  • Automation
  • Ease of Use
  • Backup
  • Time-saving
  • Features
  • Backup Management